Billing Terms & Conditions
Welcome to Metanestai!
We are delighted to have you here and are committed to ensuring a secure and seamless shopping experience. To facilitate this, we have partnered with Stripe, a globally trusted payment processor, offering a range of secure payment options.
Accepted Payment Methods:
- Major credit cards: Visa, Mastercard, American Express, Discover
- Paypal
Payment Verification Process:
To protect against fraud and ensure security, all payments are verified by Stripe. During checkout, additional authentication may be required to confirm the transaction. Stripe employs advanced security measures to safeguard your payment details.
Customer Information Security:
We prioritize the protection of your personal data. Stripe does not share your information with third parties without your explicit consent. Additionally, we implement stringent security protocols to prevent unauthorized access to your data.
Order Cancellation:
Orders may be canceled prior to shipment. For cancellations, please contact our customer service team at sale@metanestai.com or call 07378454623. Once an order has been dispatched, it can only be returned or exchanged in accordance with our Refund & Return Policy.
Refund Policy:
If you are not completely satisfied with your purchase, we offer a full refund. To initiate a refund, please reach out to our customer service within 30 days of receiving your order. Approved refunds will be processed within 7 business days.
Contact Us:
For any inquiries regarding our payment policy, feel free to contact us at sale@metanestai.com or 07378454623.
Currency:
All prices displayed on our website are in GBP (£). If your credit card operates in another currency, the transaction will be processed based on the exchange rate applicable on the date your card issuer completes the transaction.
Payment Processing:
Your card will not be charged until we confirm your order can be fulfilled. An authorization for the total order amount may be placed on your card at the time of purchase, which could temporarily impact your available credit. Please consult your card issuer for further details.
Payment Security:
At Metanestai, security is our top priority. Our platform is hosted on Shopify, incorporating a secure SSL certificate with industry-standard 256-bit encryption technology to protect your personal and payment information.
Failed Payments:
If a payment attempt fails, you will receive an error message. Please ensure that your billing address matches the details registered with your payment provider. If the issue persists, kindly contact your card issuer before attempting to complete the transaction again.
Thank you for choosing Metanestai!
Contact Information:
Phone: 07378454623
Email: sale@metanestai.com
Address: 1 Ashdale Crescent, Droylsden, Manchester, M43 6PN, United Kingdom.